a) Important allergen disclaimer: due to the nature of how we package and handle our stock, we are unable to ensure that allergens can be kept separate. Therefore, if you suffer from a food allergy, we strongly recommend you contact us first at [email protected]. So that we can check whether any of our stock contains a particular allergen. Common allergens amongst our stock includes (but not limited to): soya, wheat and milk powder.
b) While we always aim to keep our website up to date and maintain a high level of stock. On the rare occasion, we may run out of some of our pick n mix options whilst you are placing your order and those sweets may not be included in your bag upon delivery. We may attempt to contact you via email or text if the missing sweets make up a significant majority of your order and then offer an alternative.
c) Please note that our products are made to order and are custom-built personalised. Because of this, in the very rare occasion that you are unsatisfied with your product we cannot offer a refund, however, we will endeavour to resolve any issues you may have. Please contact us at [email protected] if you have any issues with your pick & mix order.
d) Please consult our selections page for all dietary and nutritional information. All information herein is provided by our supplier, therefore, we cannot be held responsible for any inaccuracies. All of our sweets are stored and handled in the same building, as such, there may be a risk of cross contamination of allergens amongst our sweets.
We aim to dispatch all orders within 48 hours, however, this can sometimes be longer especially after weekend periods and holidays.
Please note, our staff and couriers do not work on weekends, as such, please allow extra time for dispatch and delivery if placed just before/on the weekend.
We offer the following delivery options at the checkout:
- Royal Mail 2nd Class Tracked: £3.98 – approx. 5 working days.
- Royal Mail 1st Class Tracked: £4.99 – approx. 3 working days.
You’ll also get the option for FREE 2nd Class Tracked delivery if you spend over £40, please note: this is based on the amount after any discount codes used. Read more about our free shipping terms here!
Can I split my payment or pay later?
Absolutely! You can choose our highly trusted brand at the checkout: Clearpay. Choosing this options will allow you to split your payment over a few timed instalments.
As soon as we receive your order we will get it shipped out to you within 48 hours, we don’t have to wait until your payments have been made in full with Clearpay.
What size bags are available?
Our PickandMixSweets.co bags are available in 6 sizes:
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Where do you ship to?
Our pick and mix sweets can be delivered to any UK address (excluding channel islands) with next day delivery available.
More info about our delivery details can be found here!
Do you have any vegan sweets?
Yes, all of our vegan pick and mix sweets are labelled with a green ‘V’ in the top right corner to indicate that pick and mix sweet is suitable for vegans, view our entire selection here! We also have a PickandMixSweets.co Vegan Bag.
Do you have any gluten free sweets?
Yes, all of our gluten free pick and mix sweets are labelled with a red ‘GF’ in the top right corner to indicate that pick and mix sweet is gluten free, view our entire selection here! We also have a PickandMixSweets.co Gluten Free Bag.
Do you accept AMEX?
Yes! All major debit/credit cards (Visa, Mastercard, AMEX) are accepted.